EAP Program Features

The IMPACT EAP offers you and your employees peace of mind that there is always someone to talk to, 24 hours a day, 365 days a year. Your employees have access to unlimited phone consultation with a LIVE mental health professional. Assistance is available to ALL employees and their household members, as well as dependents living away from home and parents & parents-in-law.

The IMPACT EAP covers a wide spectrum of personal and work-related challenges and daily living matters, from stress/family issues, to depression, anxiety, substance abuse, legal and financial pressures, child and elder-care needs, and other commonly experienced concerns.

Program Features

  • 24/7/365 phone support, answered LIVE by licensed masters level mental health professionals
  • Guaranteed face-to-face counseling sessions, refreshed on a per problem basis
  • Management referral process with high success rates
  • Legal, financial, and identity theft recovery assistance
  • Child & elder care assistance
  • Web portal with daily living/wellness articles, resources, and interactive features
  • Referrals to community resources
  • On-site support

We are proud to be the official EAP provider of the Inter-University Council Purchasing Group (IUC-PG) – Ohio educational institutions can bypass the RFP process and seamlessly bring on this EAP benefit at a competitively discounted price.